Terms & Conditions

This website is owned and operated by Brand Expand and will be referred to as “We”, “our” and “us” in this Terms of Use policy. By using this site, you agree to the Terms of Use Policy of this website (“the website”), which is set out on this website page.

Using our Website:

When using this website you agree to be legally bound by these terms and conditions as they may be modified and posted to our website from time to time.

Without prejudice to the above, by using or accessing our website, you agree to be legally bound by these terms and conditions of use as they apply to your use of or access to our website.

If you do not wish to be bound by these terms and conditions then you may not use our website.

You must ensure that the personal information you provide is accurate and complete and that all ordering or registration details (where applicable) contain your correct name, address and other requested details. For more information about how we deal with your personal information, please read our privacy policy on this website.

Capacity to Purchase:

Only individuals permitted to form legally binding contracts, may make purchases through Brand Expand. In making an on-line purchase through us, you accept our terms and conditions and acknowledge that you are over the age of 18 and that you are not legally prohibited from entering into binding contracts.

Any loss incurred by Brand Expand through a transaction by a minor, will result in us enforcing our reserved right to seek compensation from the minor’s parent(s) or guardian(s).


In placing an order with Brand Expand you are making an offer, which must be accepted by Brand Expand to form a contract. We reserve the right to reject your offer for any reason, including but not limited to; any product or pricing error, product unavailability. Accordingly, a contract between you and Brand Expand is not formed until you receive a confirmation of receipt of your order and payment.


All prices on this website are quoted in Australian dollars and exclusive of the Government’s 10% Goods & Services Tax (GST). Brand Expand reserves the right to alter prices at any point in time, without requirement for notice. All purchases made through our online store must be done so through Stripe for the GST inclusive price plus any applicable delivery fees, as directed by our website. 


Whilst Brand Expand makes every effort to ensure that goods are delivered to customers as soon as possible, we provide no guarantee over the length of time for delivery to any given destination. Delivery will generally be made by Courier; however,Brand Expand reserves the right to determine the method of delivery for any approved order. Brand Expand will not be responsible for any direct or indirect consequences of delayed or non-delivery, where beyond our control.

Title of Products:

Brand Expand will retain title of all products until full payment has been received; however, once an ordered product is in the hands of Australia Post or other delivery service, any risk associated with the product will pass to you, irrespective of whether full payment has been received. Accordingly you may wish to consider insurance on ordered products. Children’s products should only be used under appropriate adult supervision, and the selection and suitability of products for use by children remains at the discretion of the purchaser.

Return of Products:

Brand Expand provides no refunds or exchanges on ordered goods, so please ensure that you select products carefully. Where damaged or faulty products are received, you must contact Brand Expand within 7 days of receiving delivery of the product. We will advise you as to the appropriate action you should take. Where faults or damages to products arise after delivery, you may contact Brand Expand to assist in determining whether covered by a manufacturer’s warranty for the particular item. Manufacturer’s warranties will generally be included with the product where applicable.

Applicability of Online Materials:

Unless otherwise specified the materials published on our website are presented solely for your private, personal and non-commercial use.

We have used our reasonable endeavours to ensure that our website complies with Australian law. However, we make no representations that the materials on our web site are appropriate or available for use in locations outside of Australia.

We make no warranties, express or implied that making the Products available in any particular jurisdiction outside of Australia is permitted under any applicable non-Australian laws or regulations. Accordingly, if making the Products or any part thereof available in your jurisdiction or to you (by reason of nationality, residence or otherwise) is prohibited, those Products are not offered for sale to you. You accept that if you are a resident outside of Australia, you must satisfy yourself that you are lawfully able to purchase the Products. We accept no liability, to the extent permitted by applicable law, for any costs, losses or damages resulting from or related to the purchase or attempted purchase of the Products by persons in jurisdictions outside of Australia or who are nominees of or trustees for citizens, residents or nationals of other countries.

Copyright & Monitoring:

The contents of our website are protected by international copyright laws and other intellectual property rights. We, or other third party licensors, are the owner of these rights. All product and company names and logos mentioned in our website are the trademarks, service marks or trading names of their respective owners, including us. You may download material from our website for the sole purpose of using it as an information resource for our products and services. However, you may not modify, copy, reproduce, republish, upload, post, transmit or distribute, by any means or in any manner, any material or information on or downloaded from our website including, but not limited to text, graphics, video, messages, code and/or software without our prior written consent.

Linked Sites:

We make no representations whatsoever about any other websites which you may access through our website or which may link to our website. When you access any other website you understand that it is independent from us and that we have no control over the content or availability of that website. In addition, a link to any other site does not mean that we endorse or accept any responsibility for the content, or the use of, such a website and shall not be liable for any loss or damage caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through any other web or resource. Any concerns regarding any external link should be directed to its website administrator or web master.

Availability of our Website:

We will try to make our website available but cannot guarantee that our website will operate continuously or without interruptions or be error free and can accept no liability for its unavailability. You must not attempt to interfere with the proper working of our website and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt any computer system, server, website, router or any other internet connected device.

We reserve the right to alter, suspend or discontinue any aspect of our website or the content or services available through it, including your access to it. Unless explicitly stated, any new features including new content and/or the sale of new products and/or the release of new software tools or resources shall be subject to these terms and conditions.

We are committed to safeguarding the privacy of our users. We take your privacy very seriously and it is important to us that you can use and enjoy our website without having to compromise your privacy in any way. For more information, please see our privacy policy.